Charged for purchases on old Apple ID I have a new Apple

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Level 1

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Charged for purchases on old Apple ID I have a new Apple

I had an IPhone 6s Plus that had been recently disabled due to my inability to recall my passcode to unlock my phone. I now have a new and a new Apple ID because I wasn’t able to recover my old one. I noticed that I was being charged for purchases that I had for my old phone and old Apple ID and I was wondering how would I cancel those purchases? I have the the same number and same card info on my Apple ID.

Posted on Sep 26, 2020 8:49 AM

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Answer 1

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Eric Root

Level 10

684,213 points

Sep 26, 2020 10:46 AM in response to Deyrheona

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem.

How long refunds from the App Store or other Apple services take.

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Charged for purchases on old Apple ID I have a new Apple

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