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With the latest iOS update, my outdoor walks in Fitness no longer track on the map. It just shows a single point where the walk started. I have looked through all the settings and I can’t find anything that fixes it. Help.
Apple Watch
Here are their instructions:
Unpair the apple watch
Health app is ON under iCloud
Create an iCloud backup
Erase all contents and settings
Restore the iPhone from the most recent iCloud backup
Pair Apple Watch using the latest backup.
Here are their instructions:
Unpair the apple watch
Health app is ON under iCloud
Create an iCloud backup
Erase all contents and settings
Restore the iPhone from the most recent iCloud backup
Pair Apple Watch using the latest backup.
My data came back
To start, make sure your data is really there. Look in your health app on the phone.
Go to Workouts then scroll all the way down to Show all workout Routes
Tap that and see if the data is really there.
If it is here are the steps that Apple gave me to follow and it worked.
This involves wiping the watch and the phone.
You must use the iCloud back up
This is what I was told to do and it worked.
Proceed at your own risk.
I have this problem and have tried everything . I am running the virtual London marathon in a few days and I’m desperate as I need it to track !!! It was fine until the last update and now the route has gone ... has anyone any ideas on a resolution??
thanks ...I’ve seen this on the threads.. I’ve done the un pair and repair shutdowns etc but not a total clear down .. I would be interested if it works for you as I’m hesitant to do something so drastic.. looking at other threads I realise it seems a general issue with the latest release.
would love to know how you got on ...
Did your old non-existent maps come back or did you have to record new tracks?? I've just unpaired my watch, and set it back up with an old back up.....the tracks were still missing from my old workouts..
Yes, new workout routes are recording starting today. Maps prior to September 21 came back with the backup data, but the maps that didn’t record from the 21st to the 29th are still not there. Sorry if I wasn’t clear.
Okay, that did fix the issue.
I notice a bug fix to iOS just got released. I will install and see if that fixes it.
The iOS update did not fix the problem. Still not working.
I called support. It sounds like I need to do a full back up and reset everything and re-pair the watch to the phone. Will probably take an hour or more. Will report back.
I will let you know how it goes. I need to back up first. Could take a while.
It fixed the issue. It does take a lot of time.
That’s for that...much appreciated..I’ll give it go hopefully to be sorted for Sunday !!!!
No, no luck on that.
Yes, all my data came back too. Just no workout maps for the 10 days after I first did the iOS update. But the map worked today. 😊
Map of outdoor walk
