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JeromeP2006 Author

Level 1

5 points

AirPods (pro) Failure to connect

So, I'm on my 2nd pair of AirPods (pro) and am having the same issue as the I did with the first pair, they wont connect to my iPhone 11Pro (updated software to 14.0.1). The first time Apple replaced the AirPods with new/refurbished units. Today I contacted Apple Support and they are refusing to replace or repair the ones they sent me in the first place.

Any suggestions besides ditching Apple?

Posted on Sep 26, 2020 11:32 AM

Top-ranking reply

sberman

Level 10

268,371 points

Posted on Sep 26, 2020 1:25 PM

If your AirPods won't connect - Apple Support

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AirPods (pro) Failure to connect

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