You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

The gift card certificate or Prepaid card code you entered has not been properly activated

iPhone 11, 13

Posted on Sep 26, 2020 10:56 PM

Top-ranking reply

Level 10

684,573 points

Posted on Sep 27, 2020 9:18 AM

As the message shows, contact iTunes Support for assistance. See the Apple Support articles below for contact information.

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

View in context

Similar questions