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Failed reset to factory settings

I bought a MacBook Pro in March 2020. Recently it became so slow and I decided to reset it to factory settings. I think I somehow messed the process and now it brings a folder with “?”. How can I have that fixed? Kindly help

MacBook Pro 13″, macOS 10.15

Posted on Sep 27, 2020 1:14 AM

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Failed reset to factory settings

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