Restart at shut down

Greetings Mac users,


I have recently come across this issue, and perhaps others have the same incident.


For background:

MacBook Pro (16-inch, 2019)

macOS 10.15.7


This incident has not taken place prior to updating the macOS.


Incident: upon shutting down my MacBook Pro, I noticed that by touching the keys (or the trackpad), my MacBook performed a restart.


This was done by not touching the top-right power-on key (as would be commonplace).


I performed multiple restarts, and even performed a reinstall (Option-Command-R)...


And pressing ANY key (or touching the trackpad) still produces a restart.


Anyone have any ideas?


Thank you in advance.


-Merlin

MacBook Pro 16″, macOS 10.15

Posted on Sep 27, 2020 6:59 AM

Reply
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Restart at shut down

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.