You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FaceTime & iMessage

I changed my phone number and the old one is still in the Apple ID, so I can’t use FaceTime nor iMessage with the new number. How to change the phone number IN the account? I already changed the phone number in Settings>My Name>Name, Phone Numbers, Email.

iPhone XR

Posted on Sep 27, 2020 7:51 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2020 10:15 AM

You need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage  

1 reply

FaceTime & iMessage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.