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having hard time pulling my purchase receipts

didn't receive my email receipts. my email on apple id finished with mac.com. The apple rep told me that you will receive the receipts on my icloud.com email. I haven't received the receipts and they is no way to get a copy from the apple.com site. I have wasted so much time trying. I need help.

iPhone 11, iOS 13

Posted on Sep 27, 2020 7:05 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2020 7:58 PM

Have you added the iCloud email account to the Mail app?


Mail – Setup on a device    


Mail - If you can't receive email on your iPhone, iPad, or iPod touch     



1 reply

having hard time pulling my purchase receipts

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