iPad Pro 11 inch smart folio keyboard

Sometimes I am facing some issues in Smart Keyboard. Sometimes when i type, the keyboard operates all the command keys such as cmd H, cmd tab, but i cant operate the alphabets and number keys. I always need to lock the screen or reset the iPad. I once visited the authorised apple service center and they reset my iPad settings then also it is happening.


Even My keyboards edges are splitting. These are the two issues I am facing. My keyboard is in

Posted on Sep 27, 2020 10:06 PM

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1 reply

Oct 4, 2020 2:30 PM in response to Mrx29

Hi Mrx29,


Thank you for posting in Apple Support Communities. Sounds like you are having trouble with some keys on your Smart Keyboard when connected to your iPad, do we have that right? If so, what iPadOS is currently installed on your iPad? Check out how to Update your iPhone, iPad, or iPod touch.


Check out the steps under "Get Help" in this article: Use your Smart Keyboard Folio or Smart Keyboard with your iPad.

As for the physical damage to the keyboard, you may be able to reach out to Apple Support for some options: Get Support.


Take care!

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iPad Pro 11 inch smart folio keyboard

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