Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Remove someone else Apple ID

I bought a used iPad from a guy on the streets but I didn’t know he didn’t remove the Apple ID first. Now I can still use the iPad but can I remove their Apple ID and icloud account from device

Posted on Sep 27, 2020 11:49 PM

Reply
Question marked as Best reply

Posted on Sep 28, 2020 9:00 AM

Unless you know the Apple ID and password, you can't remove it. Eventually, you can get an Activation Lock if their ID isn't removed.


You need to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.     

1 reply
Question marked as Best reply

Sep 28, 2020 9:00 AM in response to Bjfarley2019

Unless you know the Apple ID and password, you can't remove it. Eventually, you can get an Activation Lock if their ID isn't removed.


You need to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.     

Remove someone else Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.