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What can I do if I had Apple ID before and I lost that iPhone now I bought new iPhone but the person didn’t remove his Apple ID

How can I remove someone Apple ID from the iPhone 6 I bought, please help me

iPhone 6

Posted on Jun 14, 2021 10:15 AM

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Posted on Jun 14, 2021 10:16 AM

butle162 wrote:

How can I remove someone Apple ID from the iPhone 6 I bought, please help me

YOu contact that person, if you can't get a hold of them, then the phone is useless.

2 replies

Jun 14, 2021 10:16 AM in response to butle162

If a used iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by carrying out the steps detailed in How to remove Activation Lock - Apple Support (as he should have done before selling it).

 

If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you, nor find the previous owner for you, and neither can the websites that offer to unlock it for a fee: these are scams.


You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.

What can I do if I had Apple ID before and I lost that iPhone now I bought new iPhone but the person didn’t remove his Apple ID

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