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PaulieDes Author

Level 1

8 points

Proximity Sensor - iPhone 7

How can I lock the dial pad during a phone call, so that I don't accidentally press a button during a call?

iPhone 7, iOS 13

Posted on Sep 28, 2020 6:38 AM

Top-ranking reply

ProustGiulio

Level 10

208,578 points

Posted on Sep 28, 2020 6:45 AM

That should happen automatically when you move your device to your ear thanks to the proximity sensor, unless it is broken or obstructed by a cover or screen protector that interfere with its activity (check that, and eventually remove case and/or screen protector).

If the issue persists, have your device inspected at an Apple Store or Authorized Service Provider.

Regards

Giulio

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Proximity Sensor - iPhone 7

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