Phishing Scam
Pretty sure this is a phishing scam, looks like Hoop is a free app.
iPhone SE, iOS 13
Question marked as
Yeah, the unpersonalized “dear customer...” and the mis-typed iPhone model name, and that dangling period within the sentence and the mis-capitalization all makes that look like a scam, too. Way too many errors for mail from Apple.
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support
See your purchase history for the App Store, iTunes Store, and more - Apple Support
Sending email addresses and calling telephone numbers can both be spoofed/faked/forged, too.