Search and three-finger command no longer working

Problem 1)

Search function (magnifying glass, Finder, and within a folder) is suddenly not working. I try to search for something and the search bar disappears, entire desktop goes blank, and then appears again, with no search results or box.


Problem 2)

3-Finger operation on trackpad isn't working. I have my trackpad to use a 3-finger "push" to bring all pages/docs into view. Suddenly stopped working. I check the box in preferences, nothing changes. Restart results in the box being unchecked. Check again, nothing changes.


I did a security update last week but this started occurring today. Any advice?

MacBook Air

Posted on Sep 28, 2020 8:56 AM

Reply
1 reply

Oct 4, 2020 7:00 PM in response to cestjean

Hi cestjean,


It sounds like you're experiencing some issues with gestures on your trackpad not working as expected, as well as some issues with searching. We'd love to help.


To help us get a better understanding of these issues, we’d like to ask a few questions.


  1. Does the issue with searching only seem to happen when entering specific search phrases or terms, or does it happen with all searching? When you search in Spotlight, Finder, or within a folder on your Mac, do you ever see an error message? If you do, what does the error say?
  2. When you search using Spotlight, are you using these steps? Search with Spotlight on Mac
  3. As for the issue with the trackpad gesture, it sounds like you're referring to the "three finger drag" option, is that right? Are you using these exact steps to enable "three finger drag"? Turn on "three finger drag" for your Force Touch trackpad
  4. Which model of Mac are you using? Are you using a built-in trackpad, or an external trackpad?
  5. You mentioned completing a security update; are you referring to a macOS update, or was an update for third-party security software installed?


Thanks!


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Search and three-finger command no longer working

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