New apple ID

I need contact details so apple can give me a new ID, I have original purchase invoice etc for the iphone 7. I lent phone to a friend who can't remember his apple ID and PW. What can I do?

iPhone 7, iOS 13

Posted on Sep 28, 2020 10:05 AM

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2 replies

Sep 28, 2020 10:39 AM in response to craigernst

See if they can recover the ID/password.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            


If you create/use a new Apple ID, you will lose access to some of your data and the purchases made with your existing Apple ID.


Apple ID - create a new.      


Apple ID – Create        


Apple ID - Could Not Create or Could Not Set Up iCloud message.    

Sep 28, 2020 10:10 AM in response to craigernst

Your friend either needs to remember their Apple ID to remove it from the iPhone or you take the iPhone to Apple with the original invoice so they can help you unlock it and remove your friend's Apple ID. This only works if the invoice you have us from Apple or an authorized Apple reseller.


Apple won't give you a new Apple ID, you can simpy use whatever Apple ID you yourself have. Or create a new one yourself if you really need one.



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New apple ID

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