As of this morning, I can no longer access my Exchange emails on my iPhone 11 Pro. It says the account is not authenticated. When I click on Re-enter Password, it takes me to login.microsoftonline.com and shows a blank page with 'authorize data - Zero KB'. I can't go any further. My husband, who also has an iPhone 11 Pro, has the exact same problem. I can access my emails on other devices, just not on my iPhone
iPhone 11 Pro
I just addressed the same issue on my iPhone. The issue is not with Apple however it is with Microsoft. Just a few minutes ago, I was able to choose re-enter password and then was able to authenticate the email account. Please try again.
Axel F.
I just addressed the same issue on my iPhone. The issue is not with Apple however it is with Microsoft. Just a few minutes ago, I was able to choose re-enter password and then was able to authenticate the email account. Please try again.
Axel F.
Whenever something like this happens without warning here is a good place to go: Down Detector - outages to see if it is actually a service outage. For specific Apple access issues see—>Apple - Support - System Status
Hi Axel. Yes, emails are coming through and no need to set password again.
Thank you
You are welcome.
Axel F.
email account no longer authenticated
