IOS 14.0 update... Shortcut corrupt database

I’m trying to customize my widgets with the shortcut app but every time I try to open it it just says database corrupt, and to reset shortcut app then when I do open it, it just opens up only for it to say the same thing. I tried literally everything, I did have the beta version of 14.0 but any ideas on what to do?

iPhone 8, iOS 14

Posted on Sep 28, 2020 10:18 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2020 2:02 PM

Hey there d1vin3,


Thanks for reaching out to Apple Support Communities. We understand that you're getting an error message when setting up shortcuts. We're happy to provide some assistance.


First if you haven't yet remove the beta software:


How to uninstall iOS beta software


We have recently released iOS 14.0.1. Let's update your device by following the steps here:


Update your iPhone, iPad, or iPod touch


Once done, try setting up your shortcuts again:


Run shortcuts with Siri, the Shortcuts app, or Siri Suggestions


If the issue persists then back up your phone and restore it:


Back up iPhone


Restore all content to iPhone from a backup


We hope this helps.


Have a great day!

1 reply
Question marked as Top-ranking reply

Oct 5, 2020 2:02 PM in response to d1vin3

Hey there d1vin3,


Thanks for reaching out to Apple Support Communities. We understand that you're getting an error message when setting up shortcuts. We're happy to provide some assistance.


First if you haven't yet remove the beta software:


How to uninstall iOS beta software


We have recently released iOS 14.0.1. Let's update your device by following the steps here:


Update your iPhone, iPad, or iPod touch


Once done, try setting up your shortcuts again:


Run shortcuts with Siri, the Shortcuts app, or Siri Suggestions


If the issue persists then back up your phone and restore it:


Back up iPhone


Restore all content to iPhone from a backup


We hope this helps.


Have a great day!

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IOS 14.0 update... Shortcut corrupt database

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