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Phone calls from "Apple Support"

I've just received 3 suspicious phone calls concerning security breaches to Apple products advising me to talk to the caller about it.

Anyone else?

iMac 21.5″, macOS 10.15

Posted on Sep 29, 2020 10:27 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2020 10:30 AM

It is unfortunately a common scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Also, the caller id number shown on scam and marketing calls is frequently not the number actually originating the call. The number is often spoofed.


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

4 replies
Question marked as Top-ranking reply

Sep 29, 2020 10:30 AM in response to NathanMuir

It is unfortunately a common scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Also, the caller id number shown on scam and marketing calls is frequently not the number actually originating the call. The number is often spoofed.


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

Phone calls from "Apple Support"

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