My Health App stopped recording my steps about 4 days ago. I checked all my settings and cannot se anything that would stop this from happening. Any thoughts on how to fix this??

Harry_357,

Thanks for updating us with this information, and we'd like to see if we can find a resolution to this for you.

As you're not using an external device to assist in tracking steps, are you using any different apps to track steps to see if those track the data to be able to compare with the Health app?

Do you see that any data is being recorded for your steps or are they not being tracked at all?

As for tracking the steps, you'd just want to make sure that the Health app is set up with your personal information as outlined via the following resource:

Use the Health app on your iPhone or iPod touch

Cheers!

Welcome back Larry,

We're committed to working towards a resolution with you so you're able to track your steps again as you were doing previously.

You mentioned that you have another iPhone 7 Plus that is still working as normal, has that iPhone been updated to the latest version of iOS as well?

As you're not using any other apps to track the steps to be able to isolate this fully, we would recommend that you Contact Apple Support so they can dive into this with you in more detail to determine what may be causing this to happen.

We hope you have a great day!

Good Afternoon Harry_357,

We see that your data has stopped recording in your Health App, and we understand wanting to be able to keep up with this information. You've come to the right place for help with this.

Are you using an Apple Watch or a different device? If you are using an Apple Watch, which Apple Watch are you using?

Are you seeing that the data is being recorded on your Apple Watch but not transitioning to your paired iPhone?

Have you checked to make sure that the software is up to date on your devices?

We look forward to hearing back from you.

Have a great day!