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I just got a new I phone 11 and it is making me install the new iOS 14.0.1 update and keeps and been stuck in the same screen for an hour not doing anything. I have restarted my phone and tried again but the same issue happened. I cannot do anything.

I just got a new phone 11 and it is making me install the new iOS 14.0.1 update and keeps and been stuck in the same screen for an hour not doing anything. I have restarted my phone and tried again but the same issue happened. I cannot do anything.

iPhone 11

Posted on Sep 29, 2020 3:04 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2020 3:15 PM

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version-

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 3 GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

2 replies
Question marked as Top-ranking reply

Sep 29, 2020 3:15 PM in response to IanA69

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version-

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 3 GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

I just got a new I phone 11 and it is making me install the new iOS 14.0.1 update and keeps and been stuck in the same screen for an hour not doing anything. I have restarted my phone and tried again but the same issue happened. I cannot do anything.

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