Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone is stuck on a updating screen

I tried to do all the resets possible and nothing works. It's just shows an apple with the uploading bar that's stuck. It's been there for hours.

iPhone 13

Posted on Jul 12, 2023 4:15 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2023 4:18 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

1 reply
Question marked as Top-ranking reply

Jul 12, 2023 4:18 PM in response to Evolfox

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

My iPhone is stuck on a updating screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.