My case ID 101194001504

i tried to update my Iphone

iPhone 7, iOS 14

Posted on Sep 30, 2020 12:04 AM

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i would like to revisit Case ID 101147336233 the condition of my phone has not been resolved i would like to revisit Case ID 101147336233 the condition of my phone has not been resolved. My iPhone 6s continually crashes. The battery starts off at 100% then after a few minutes use drops to 80 0r 90% then suddenly crashes with the battery totally drained. This happens mostly it seems, when I am using the keyboard to text. Text appears hesitant. I discussed this last week with apple support for close on an hour.He told me to conact Apple support again if it was not resolved. IT IS NOT.
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3 replies

mariammatta Author

Level 1

4 points

Sep 30, 2020 12:04 AM in response to mariammatta

mariammatta Author

Level 1

4 points

Sep 30, 2020 12:06 AM in response to mariammatta

i cannot use my cellular

mariammatta Author

Level 1

4 points

Sep 30, 2020 12:08 AM in response to mariammatta

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My case ID 101194001504

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