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KelvinHuges Author

Level 1

8 points

Magnifier App not working after ios14 upgrade

Any fix to enable Magnifier App to work on my iPad air2 after upgrade to ios14. Just a black screen!

Posted on Sep 30, 2020 4:00 AM

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5 replies

Community Specialist

Oct 6, 2020 1:20 PM in response to KelvinHuges

Hi KelvinHuges,

We see you're having trouble with an app on your device. To clarify, are you using a third-party app or the Magnifier accessibility feature on your iPhone. If you're using the Magnifier feature, we would recommend disabling and enabling again. You can learn how to do that here: Use Magnifier with your iPhone or iPad

if you're using a third-party app, you'll want to follow the steps here: If an app unexpectedly quits, stops responding, or won’t open

Take care.

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KelvinHuges Author

Level 1

8 points

Oct 6, 2020 5:11 PM in response to Lee_ms

Thanks for follow up , After updating to ios14 on my iPad Air2, I noticed the new Magnifier app supplied did not open, just a black screen.

(same problem reported by other ipadAir2 owners.)

Tried all usual, un install, resets etc.

Long phone call with Apple Tech Support, they were unable to offer any solution as of this date.

Cheers

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Nov 9, 2020 1:18 PM in response to KelvinHuges

I have had the same problem with the Magnifier App not working on my iPad Mini 4 after upgrading to iPadOS 14.

14.1 didn’t cure the problem, but I have upgraded my iPad Mini 4 to iPadOS 14.2 and the Magnifier App now works.

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KelvinHuges Author

Level 1

8 points

Nov 9, 2020 7:13 PM in response to OldCodger

Many thanks for reply, Yes, after recent update to 14.2, my iPad Air2 Magnifier now works too,

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KelvinHuges Author

Level 1

8 points

Oct 24, 2020 11:01 PM in response to KelvinHuges

Just updated to ios14.1 for my iPad Air2,

Still Apple Magnifier App gives black screen?

Apple told me ios14 was compatible with iPad Air2, but I guess it isn’t.

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Magnifier App not working after ios14 upgrade

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