You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My MacBook Pro is not allowing me to update to Catalina

Why Wont my MacBook Update


Posted on Sep 30, 2020 7:25 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2020 11:24 AM

What exactly happens when you try?


Are you running any VPN, Anti-Virus, or Cleaning apps?


macOS Catalina - Technical Specifications


General Requirements

  • OS X 10.9 or later
  • 4GB of memory
  • 12.5GB of available storage (OS X El Capitan 10.11.5 or later)*
  • Some features require an Apple ID; terms apply.
  • Some features require a compatible internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Catalina:

  • MacBook (Early 2015 or newer)
  • MacBook Air (Mid 2012 or newer)
  • MacBook Pro (Mid 2012 or newer)
  • Mac mini (Late 2012 or newer)
  • iMac (Late 2012 or newer)
  • iMac Pro (2017)
  • Mac Pro (Late 2013 or newer)

https://support.apple.com/en-us/HT210190


https://apps.apple.com/gb/app/macos-catalina/id1466841314?ls=1&mt=12


How to upgrade to macOS Catalina – Apple Support


And caution on 10.15, to see which Apps will no longer work in 10.15 get Go64...


https://www.stclairsoft.com/Go64/

1 reply
Question marked as Top-ranking reply

Sep 30, 2020 11:24 AM in response to Pharaoh84

What exactly happens when you try?


Are you running any VPN, Anti-Virus, or Cleaning apps?


macOS Catalina - Technical Specifications


General Requirements

  • OS X 10.9 or later
  • 4GB of memory
  • 12.5GB of available storage (OS X El Capitan 10.11.5 or later)*
  • Some features require an Apple ID; terms apply.
  • Some features require a compatible internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Catalina:

  • MacBook (Early 2015 or newer)
  • MacBook Air (Mid 2012 or newer)
  • MacBook Pro (Mid 2012 or newer)
  • Mac mini (Late 2012 or newer)
  • iMac (Late 2012 or newer)
  • iMac Pro (2017)
  • Mac Pro (Late 2013 or newer)

https://support.apple.com/en-us/HT210190


https://apps.apple.com/gb/app/macos-catalina/id1466841314?ls=1&mt=12


How to upgrade to macOS Catalina – Apple Support


And caution on 10.15, to see which Apps will no longer work in 10.15 get Go64...


https://www.stclairsoft.com/Go64/

My MacBook Pro is not allowing me to update to Catalina

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.