Classroom not showing students online

My iPad and my students' iPads are using the same wifi but it is showing them as "offline" in my Classroom. My iPad is operation on 13.7. My Classroom app does not indicate that it needs to be updated. Other teachers in my building have some of their students showing "online" but not all. Does anyone have any helpful information?

iPad, iPadOS 13

Posted on Sep 30, 2020 8:06 AM

Reply
1 reply

Oct 6, 2020 12:21 PM in response to Julia-Hill

Hi there, Julia-Hill!


Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with Apple Classroom showing students to be offline even though they are all on the same Wi-Fi. This guide for Classroom Help will give you some excellent steps help with using Classroom on your devices.


If the above guide doesn't help, please get in touch with our Education Support team for further assistance.


Have a terrific day!

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Classroom not showing students online

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