Age restriction on health apps

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6 points

Age restriction on health apps

bought a watch for my 15 year old daughter in order to monitor an ongoing issue with her heart rate and blood -oxygen levels and it won't allow her to use the app because it's "intended for users over 18". Can I get around this, or should I return it? The Apple store guy mentioned that the EKG app won't work for users under 22 (FDA mandated, apparently ... weird choice of age), but he failed to mention that the blood/oxygen monitoring won't work for users under 18.

Posted on Sep 30, 2020 5:43 PM

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Answer 1

Sep 30, 2020 5:54 PM in response to A6danimal

Change her date of birth in the health app on the phone.

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Answer 2

Joseph_S.

Community Specialist

Oct 2, 2020 11:34 AM in response to A6danimal

Thanks for asking about the new ECG feature.

Check here for availability in your region: ECG

ECG requires the current non-beta version of iOS and watchOS. For additional help with the ECG feature on your Apple Watch, take a look at these articles.

Heart rate notifications on your Apple Watch - Apple Support

Taking an ECG with the ECG app on Apple Watch Series 4 or later - Apple Support

If you have any other questions, please reach out to our team here: https://apple.co/HeartFeatures. If you believe that you are experiencing a medical emergency, please dial your local emergency services.

Take care.

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Age restriction on health apps

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