My apple tv subscription didn't work when I changed my apple ID. I was on hold for an hour with no help, very disappointed.

I have a new subscription for 1 year because I bought a phone. It seems my apple ID dissappeared into thin air.

iPhone SE, iOS 13

Posted on Sep 30, 2020 6:14 PM

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2 replies

Oct 1, 2020 7:48 AM in response to rbranning05

Subscriptions are tied to an Apple ID account. The subscription will not be available when changing to a different account. Content, purchases, and subscriptions cannot be transferred to other accounts. Revert back to you previous Apple ID to regain access to your subscription.

Rather than creating a new Apple ID, users can change the name of their Apple ID account, while keeping all the information tied to that account.

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My apple tv subscription didn't work when I changed my apple ID. I was on hold for an hour with no help, very disappointed.

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