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Why was my account deactivated in the App Store I can’t update

Why was my account deactivated in the App Store I can’t update

iPhone 7, iOS 13

Posted on Sep 30, 2020 7:55 PM

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Question marked as Top-ranking reply

Posted on Sep 30, 2020 8:10 PM

Per Apple: If you see a message that says 'Your account has been disabled in the App Store and iTunes' Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


We here in the forums are not Apple, we’re other users. Use the above link, and chat directly with the folks at Apple.

1 reply
Question marked as Top-ranking reply

Sep 30, 2020 8:10 PM in response to Sandyboo54

Per Apple: If you see a message that says 'Your account has been disabled in the App Store and iTunes' Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


We here in the forums are not Apple, we’re other users. Use the above link, and chat directly with the folks at Apple.

Why was my account deactivated in the App Store I can’t update

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