Mail app won’t let me log into Hotmail

Im trying to log in to my email because it recently stopped working and i thought logging out and back in would help. Nothing seems to work please help !

iPhone 7 Plus, iOS 11

Posted on Sep 30, 2020 8:07 PM

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Question marked as Top-ranking reply

Posted on Oct 6, 2020 6:10 PM

Hello Genesisp27,


It sounds like you aren't able to log in to your Hotmail using your Mail app on the iPhone.


Have you tried to log in to your email account using webmail on a browser? If not, you can try that right now to see if you're able to log in with your account name and password to make sure the credentials are correct.


There are a few additional steps that you can follow here as well:


If you can't receive email on your iPhone, iPad, or iPod touch


Hope this helps.

1 reply
Question marked as Top-ranking reply

Oct 6, 2020 6:10 PM in response to Genesisp27

Hello Genesisp27,


It sounds like you aren't able to log in to your Hotmail using your Mail app on the iPhone.


Have you tried to log in to your email account using webmail on a browser? If not, you can try that right now to see if you're able to log in with your account name and password to make sure the credentials are correct.


There are a few additional steps that you can follow here as well:


If you can't receive email on your iPhone, iPad, or iPod touch


Hope this helps.

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Mail app won’t let me log into Hotmail

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