keyboard on Mac book air

Question

keyboard on Mac book air

I feel asleep today with my computer on and when I woke up my computer was on but the key bored and the track pod were not working so then I shut it down a few times and it would not work it just said no keyboard was connected.

MacBook Air 13″, macOS 10.14

Posted on Sep 30, 2020 9:22 PM

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Answer 1

Axel Foley

Level 10

150,972 points

Oct 1, 2020 5:53 PM in response to Community User

You may want to try some basic troubleshooting techniques and see whether that resolves things.

Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.

Axel F.

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keyboard on Mac book air

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