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Level 1

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My Apple TV says it can’t connect

My Apple TV says it won’t connect

Posted on Sep 30, 2020 10:09 PM

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Community+ 2024

Level 10

142,776 points

Posted on Oct 1, 2020 6:40 AM

What is your model Apple TV? Identify your Apple TV model - Apple Support

When did this message appear? What were you trying to do right before that happened?

If your Apple TV doesn't have a proper connection to the internet, then try restarting the router, any network gear, and your Apple TV. Often the device succeed in communicating then.

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Community+ 2024

Level 10

142,776 points

Oct 1, 2020 6:40 AM in response to SNgan1

What is your model Apple TV? Identify your Apple TV model - Apple Support

When did this message appear? What were you trying to do right before that happened?

If your Apple TV doesn't have a proper connection to the internet, then try restarting the router, any network gear, and your Apple TV. Often the device succeed in communicating then.

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My Apple TV says it can’t connect

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