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I’ve tried to update my account in settings but can’t seem to. I want to use my same debit card

I want to update my account and can’t seem to be able to in settings. I updated my information on my amazon shopping account. No problem there,why am I unable to update

iPad, iPadOS 13

Posted on Oct 1, 2020 1:21 AM

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Posted on Oct 1, 2020 9:28 AM

What happens when you try? Error message(s)?


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

1 reply
Question marked as Best reply

Oct 1, 2020 9:28 AM in response to paulette171

What happens when you try? Error message(s)?


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

I’ve tried to update my account in settings but can’t seem to. I want to use my same debit card

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