Unrequested 2FA Apple ID text.


On a couple of occasions, I received Apple ID verification codes I did not request.


I know what you’re thinking. “Someone tried to brut force your password. Change you’re password and everything will be okay.”


Read the rest to understand why this is invalid.


The first time I received a non requested text with a verification code to access my Apple ID, I not only changed my Apple ID password, but ALSO my email, which I created to be exclusively used for Apple ID and Apple ID only. I thought this would fix everything.


But I received an unrequested verification code text AGAIN today. It would be impossible for someone to know my new Apple ID email unless there was a google or Apple security breach within the last 2 weeks in which my brand new email was leaked, which is doubtful. I only used this email for Apple. So idk what’s going on.


I Just explained this to an Apple support member over the phone, and he told me others are having the same problem and it is a “bug”, and not someone trying to get into my account. This is the only explanation that makes sense since my new email has an incredibly unique name, and is not linked to any website other than google and Apple, so I don’t know how someone could have guessed both my brand new email and 10+ character strong password to trigger a verification message.


Can any apple support members confirm this is a bug? If it is a bug, it is a huge security risk and needs to be addressed promptly.


Anyone who had a somewhat similar experience, or received unrequested verification code texts, please create an account on this site and chime in.

iPhone X, iOS 13

Posted on Oct 1, 2020 3:33 PM

Reply

Similar questions

10 replies

Oct 1, 2020 5:25 PM in response to Funnyguy22

I did not say SMS is not used. But it is not the default.


And when I change my AppleID password, I simply login to my AppleID account using an iCloud encrypted notification code, and then change the password.


You’re talking about resetting a forgotten passcode or using account recovery. And yes, those two specific situations use texts. Those are not default AppleID 2FA situations. Those are special circumstance codes specifically used as part of the forgotten password reset process or the account recovery process.


If you erase your cookies in your web browser on your iPhone, iPad or Mac and then try to login with your AppleID here again, the code will appear as a popup iCloud notification and will not be sent as a text.

Oct 1, 2020 4:57 PM in response to Michael Black

2FA codes are sent as texts.


I’ve received 2FA codes I requested via the same number (819-16) that my unrequested codes were sent from. I have not been phished.


no links in the verification texts. And no requests for a response from those verification messages as well.


Apple customer service directly told me this was a bug. If it is a bug, it is a bug that has to be addressed. But idk if it is a bug. Seems really weird.

Oct 1, 2020 4:24 PM in response to Funnyguy22

Apple 2FA codes are not sent as texts. By default they are sent as encrypted iCloud notifications to all your trusted devices. They would only ever be sent via SMS text if you specifically requested a code over your backup cellular telephone number.


So if you’re getting texts with apparent codes in them, it’s likely a scam. Were there any links in the text to respond or verify or anything like that?



Oct 1, 2020 6:12 PM in response to Funnyguy22

That I cannot answer. Perhaps they are not using the forgotten password reset process, but using the account recovery process? If your AppleID payment source was compromised, they could be trying to use the card number to trigger account recovery. But I am not sure even that would explain the the code as I thought the system sends an email first for you to confirm that you are the card holder and you are trying to recover your account. The recovery code would follow after that confirmation.


But I have never actually gone through account recovery so am not sure about that process. It is for people to use when they forgot both the AppleID primary email and the password so have no option but to provide personal ID info for the system to recover access to their account.

Oct 1, 2020 5:08 PM in response to Funnyguy22

No, the older 4 digit 2 step verification codes were sent as SMS texts. The newer 6 digit 2 factor authentication codes are sent by encrypted iCloud notifications. They are only sent by SMS if for some reason you cannot receive an iCloud notification and need a code sent as SMS or automated voice message using your backup registered telephone number.


I used 2 step verification for years, and have been using 2 factor authentication since it was introduced with iOS 10 so I know how both system’s codes work. And 2FA codes arrive to your trusted devices as a pop up iCloud notification.


Two-step verification for Apple ID - Apple Support


Two-factor authentication for Apple ID - Apple Support


Oct 1, 2020 5:16 PM in response to Funnyguy22

Get a verification code and sign in with two-factor authentication - Apple Support


And my source is me. As I said, I used both systems for years. I switched after years with 2 step verification to 2 factor authentication several years ago now when iOS 10 came out. My codes always come as iCloud notifications (as shown in the picture in that link above) on both my iPhones, all 3 of my iPads and my 2 Macs all at the same time.


Apple deliberately moved to the longer 6 digit code format, and the use of encrypted iCloud notifications as that is an end to end encrypted communication system entirely under their control. It is far more secure than SMS texts.


iCloud notifications are the default system for 2FA codes, unless you don’t have access to a trusted device to receive that. Then you can use an SMS or voice telephone number to receive a code.


Anyone still using the older 2 step verification system will get their 4 digit code via SMS text, as that was the default (and sole means) means used with that older system.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unrequested 2FA Apple ID text.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.