Can’t downgrade storage

I want to downgrade m I cloud storage to free and it won’t let me.

it will let me buy more of course.

but it won’t let me hit “done”

please help!

Posted on Oct 1, 2020 5:10 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2020 5:13 PM

If you cannot "hit 'done'" then you will need to contact Apple Support per -- Downgrade or cancel your iCloud storage plan - Apple Support.


'If you can't select Done

If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support."


1 reply
Question marked as Top-ranking reply

Oct 1, 2020 5:13 PM in response to patchesremyholmes

If you cannot "hit 'done'" then you will need to contact Apple Support per -- Downgrade or cancel your iCloud storage plan - Apple Support.


'If you can't select Done

If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support."


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t downgrade storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.