Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

Up Arrow Key Won't Work on Macbook Air, Late 2017

My up arrow won't work on it's own, but it will work with command. The key seems to be physically fine. Did I do something in settings? I am using macOS Mojave.

MacBook Air 13″, macOS 10.14

Posted on Oct 2, 2020 2:33 PM

Best reply

John Galt

Level 10

142,644 points

Posted on Oct 2, 2020 5:37 PM

NVRAM Reset instructions are here: Reset NVRAM or PRAM on your Mac - Apple Support.

If that doesn't fix it, try cleaning your Mac's keyboard according to How to clean the keyboard of your MacBook or MacBook Pro - Apple Support. Follow those instructions with care.

View in context

Similar questions

4 replies

Best reply

John Galt

Level 10

142,644 points

Oct 2, 2020 5:37 PM in response to veggiekidjay

NVRAM Reset instructions are here: Reset NVRAM or PRAM on your Mac - Apple Support.

If that doesn't fix it, try cleaning your Mac's keyboard according to How to clean the keyboard of your MacBook or MacBook Pro - Apple Support. Follow those instructions with care.

AirGraph

Level 4

1,802 points

Oct 3, 2020 6:21 AM in response to veggiekidjay

Hello,

Take a look at this:

https://discussions.apple.com/thread/251296611

Oct 2, 2020 5:00 PM in response to veggiekidjay

reset pram

also

check the keyboard settings in system preferences to see if that key was changed inadvertently.

ya never know!

veggiekidjay Author

Level 1

8 points

Oct 2, 2020 5:19 PM in response to snowleapard2020

sorry, what is pram?

Up Arrow Key Won't Work on Macbook Air, Late 2017