You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPhone X ends calls when cover is opened

My iPhone X is ending calls when I open the cover to answer them. Seems to have occurred since updating it iOS14.

Posted on Oct 2, 2020 10:45 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2020 10:51 PM

Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Top-ranking reply

Oct 2, 2020 10:51 PM in response to smb66

Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

IPhone X ends calls when cover is opened

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.