iPhone 6s failed to update
My phone has failed to update correctly. Did the troubleshoot via iTunes and still no joy, help please 😢
iPhone 6, iOS 12
User profile for user:
sterling r
User level:
Community Specialist
Hey there Snoj21,
Thanks for reaching out. We use our iPhones daily and when it isn't working correctly, it can be concerning.
When you were attempting to update or restore the iPhone using iTunes, are you getting an error message? If so, are you getting an error message in this guide: Find an iTunes or the Finder error code
If not, let us know what you are seeing when attempting to update or restore. We'd like to continue to help.
Cheers.