Unblock is not working

After unblocking someone, we still can not call or text each other, but we can Facetime each other. I unblocked on both Message and Phone, so I know I unblocked correctly; I also deleted contact, re-powered the phone and added again. Nothing working

iPhone 8

Posted on Oct 3, 2020 5:13 AM

Reply
1 reply

Oct 8, 2020 2:04 PM in response to kjomalle

Hello kjomalle,


Thank you for using Apple Support Communities.


We understand that you blocked someone on your iPhone and have since unblocked them but are still unable to call or text each other. We see that you have unblocked them on Messages and Phone, but would recommend reviewing the steps in the following support article to make sure you haven't missed something:


Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support


Specifically in the "Manage your blocked phone numbers, contacts, and emails" section.


Once you have done that, then take a look at this article for additional things to take a look at:


If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support


Best regards.

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Unblock is not working

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