Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New iPhone

How do I transfer data from an old iPhone to a new iPhone. But the new one is already set up. I just chose the wrong back up. How do I fix that?

iPhone 11

Posted on Oct 3, 2020 10:15 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2020 10:31 AM

You can start over after erasing. See instructions in Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support including the following from the fine print in the iCloud or iTunes sections:


To erase your device, tap Settings > General > Reset > Erase All Content and Settings. This erases all data on your device. After you erase it, your device restarts and the "Hello" screen appears.

1 reply
Question marked as Top-ranking reply

Oct 3, 2020 10:31 AM in response to marissafromnottingham

You can start over after erasing. See instructions in Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support including the following from the fine print in the iCloud or iTunes sections:


To erase your device, tap Settings > General > Reset > Erase All Content and Settings. This erases all data on your device. After you erase it, your device restarts and the "Hello" screen appears.

New iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.