You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

KevinChaffey Author

Level 1

8 points

Find my phone

I got an email saying find my phone had been turned off, I did not do it and I do not know how to turn it on, all the information online is not applicable.

iPhone 5s, 11

Posted on Oct 3, 2020 1:27 PM

Top-ranking reply

KiltedTim

Level 10

203,422 points

Posted on Oct 3, 2020 1:32 PM

You need to log back into your iCloud account on the phone and turn it on.

If you don't have physical possession of the phone, you can't turn it on remotely.

View in context

Find my phone

Similar questions