iPhone SE 2020 making a clicking sound when opening Snapchat and camera app

Hi,

I have recently discovered that my iPhone makes a clicking noise whenever I open Snapchat or the camera app. My pictures don’t come out wavy or anything but it’s really annoying. I have had many iPhones before and they have never had this issue. I’m not to sure if something is wrong with the iPhone because it only just started happening.

iPhone SE

Posted on Oct 3, 2020 5:13 PM

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51 replies

Nov 25, 2020 7:59 AM in response to JeffStreak

That was a bit of a groggy post, so il clarify here.


Since receiving this iPhone SE GEN2 2020 this has been noticed.


Anytime - no matter what application - is used, the mechanical clicking noise occurs. It is very, very easy to tell that it comes from the camera when you perform a software action that invokes camera use.


I am not yet convinced that is necessarily an issue, but it could be a design flaw where parts from other devices used within this configuration have a more audible “open” noise. My concern lies within the repeated use. If for example this should not be making this noise, does that mean:


1) the part is rubbing against something that will cause part failure

2) the part is rubbing against something that could cause multiple part failure (cascade failure mode)

3) replacement under warranty uses the same design, so unless rectified, what’s the point of replacing


alternatively:


1) the part is functioning nominally and there is just a noise that was overlooked somehow during manufacturing and testing

2) software control of aperture speed (if that’s a thing) perhaps could be a fix, if indeed it is an aperture opening and shutting


i am not convinced having a technician look at this issue will actually yield any tangible results.



Nov 26, 2020 11:59 PM in response to ianfromqueanbeyan

I have restarted my phone several times and that did not solve this problem.


i performed the hard reset like you mention and the problem has ceased (temporarily, in all likelihood)


So this does change the conversation around the failure mode.


Firmware/Software seems to be the culprit.


Since I don’t have snap chat and simple the camera app on various other apps triggers this issue, is the author able to make the title more generic?

Nov 15, 2020 6:20 AM in response to roobbzz

Oh wow, this is the exact same sound I’m getting. I hear it occasionally when using the camera (either by itself or within another app). I don’t hear it every time - but I’m hearing it a lot more frequently now.


Does anyone know if this is bad for the phone? I guess I don’t mind the sound if it’s harmless, but I’m worried that it means something in the phone is damaged.

Nov 26, 2020 11:05 AM in response to JeffStreak

JeffStreak wrote:

i am not convinced having a technician look at this issue will actually yield any tangible results.

Yeah, neither am I, to be honest.


I guess what I would like to get from Apple is some form of acknowledgement of this noise being either

a) expected behaviour and nothing to worry about.

b) a sign of an actual design/part flaw accompanied by some options for affected owners of the product.


I think we got enough instances of this behaviour represented on this forum that it seems pointless to have to go into an Apple store to get it checked. It does not sound like this "issue" would be that hard to reproduce for Apple either way.

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iPhone SE 2020 making a clicking sound when opening Snapchat and camera app

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