New LG CX OLED Audio skipping

Same issue. Apple TV has an audio switching bug. Choosing Atmos as the audio format causes other (maybe all other) audio formats to experience sound drops - like cycling the mute button on and off every second. Even the Apple TV app interface suffers these sound drops - when using either the internal tv speaker or external sound bar. (LG CX and Sonos Arc)

Today’s update did nothing to help. The only fix is to leave ATV in the 5.1 audio format or play a 5.1 audio file after playing an atmos file. This blows.

Same. But turning off my TV sleeps my ATV through hdmi control. I assume it’s the cycling of the atv and not the cycling of the tv that does the trick. Currently sticking with 5.1 atv audio setting until Apple fixes.

I have this exact same problem and find that powering off the TV will work 75% of the time. Sometimes, however, it takes me unplugging the TV from the wall and doing a full power down. This latter option has fixed it every time. It is a real pain, especially for my wife and children who aren't able to perform these fixes. It makes little sense to them.

I am glad to hear I am not crazy. I was about to attempt a replacement of all my HDMI cables. I was also worries that it was my new TV.

Thanks for this, just got a new LG OLED 55 and was having exactly the same issue you describe. Switched HDMI inputs around and changed audio settings on Apple 4K to no avail. Only complete down power of both LG TV and Apple TV appears to have resolved the issue as a temporary work around.

Okay. I thought I was the only one. I just got the 65” OLED CX and when the audio skipping started, it drove me nuts. My 65” LG UHD never had an issue. We shouldn’t have to reset the tv/ATV each time we switch audio formats. Apple, send a patch and fix the problem. I’m half tempted to hook up my Roku, because with that, I never have issues.

Having the same issue tried several cables running 14.2 on a 65cx...it’s a huge pain to power cycle every time. It’s 100% an Apple TV issue as the built in apps have no problem here. Hope apple releases a patch. Has anyone tried this with a soundbar running Dolby atmos?

Wow, am I ever glad I found this thread! I was having the same skipping audio problem with Apple TV hooked to new LG CX 48 Oled.

I have both TV and Apple TV puck plugged into same switchable power strip so turning strip off & on is now my fix.

Prior to that much frustration including purchase of new 8K HDMI cables from Monoprice that didn’t fix.

Thanks to all for sharing. Hope there is a future software update to address this inconvenience.

Same issue here as well but with the 65" GX OLED. One workaround I have found that works for me: find a program that is 5.1 from netflix (usually something from my "Watch It Again" list) for a few seconds and the dropout is gone. Super frustrating from the most expensive streaming box on the planet!

ok today i have receive my LG GX 65” OLED and LG Sn11rg dolby atmos sound bar and when playing dolby atmos on the apple tv the audio start skipping around 3 min then totally muted then i try play the apple tv app from the TV itself and i notice sometimes it have stuttering for 0.2 sec but not always. Not sure its the eARC issue or what but at the Apple TV 4k i have totally unable to watch any dolby atmos content. The cable i use its belkin HDMI 2.1 cable that run 40gbps

Exactly as described. Mine experience is not fixed with restrat.

Am unable to get through to apple chat line or other support.

Top question is - are they aware and will this be fixed in the NEAR future via software update?

Second question is: Anyone seen this with ROKU (which could become alternative)

I would suggest you go beyond “restart” to unplug. Works for me. I have both TV and Apple puck plugged into same power strip that has a switch so switching power strip off & off effectively unplugs both at same time.

...But YES Apple needs to address this with a software update !

Apple support pushed me in the direction of LG support, today. I'm not overly optimistic Apple plans to fix it. For what it's worth, it doesn't happen on my old Samsung F8500 plasma. Just the LG CX. Not sure what to make of that, but the fact that the LG CX can handle the same content format from other playback devices without issue does seem to point to Apple

No help to anyone, but I have this problem too. Apple TV 4k and LG OLED CX. Turning the tv off and on doesn’t fix it every time for me, so I do what someone else mentioned here, play something in Netflix for a few seconds (5.1), which seems to reset it.