AirPods have a solid white light when the lid is closed, when I open it, the light just goes off
My AirPods have a solid white light when the lid is closed, when I open it, the light just goes off. What do I do to stop this?
[Re-Titled by Moderator]
User profile for user:
Ali_E1
User level:
Community Specialist
Hi, dawson73.
Welcome to the Apple Support Communities. We’re glad you decided to reach out about your AirPods. If we understand correctly, the light on the AirPods case remains solid white.
Have you tried resetting your AirPods?
Reset your AirPods - Apple Support
If the LED light on the case stays a steady white even after holding the button for awhile, they may be having a communication issue. Try cleaning both the inside of the case and AirPods to make sure they get the best connection.
How to clean your AirPods and EarPods - Apple Support
If you’re still experiencing issues after cleaning your AirPods, let’s check the firmware version. While your AirPods are connected, go to Settings > General > About > AirPods. What version do you see here?
All our best.