Question marked as Best reply User profile for user: kb1951 kb1951 User level: Level 10 124,439 points Oct 4, 2020 3:43 PM in response to kkmholmes Start here: https://support.apple.com/en-gb/HT201412 Show more Less Reply Link
User profile for user: Chris0107 Chris0107 User level: Level 9 51,869 points Oct 4, 2020 3:44 PM in response to kkmholmes see if this helpsIf your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support Show more Less Reply Link