Screen unresponsive and my power button doesn't work

I tried to facetime my friend but my phone screen froze and then when they tried to call back my phone completely froze and now I can unlock it and see my home screen but I can't actually access any apps and my power button doesn't work. My phone was perfectly fine up until the call. Is there another way to shut it off or something else I can do?


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Posted on Oct 4, 2020 5:49 PM

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Posted on Oct 4, 2020 5:49 PM

see if this support article helps

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Screen unresponsive and my power button doesn't work

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