iphone 13

my phone will not turn off the power button isnt working and all my apps arent working and the only app thats working is facetime but its stuck on a gray screen

iPhone 13, iOS 15

Posted on Aug 13, 2022 8:53 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2022 9:03 PM

camryn175 Said:

"iPhone 13: my phone will not turn off the power button isnt working and all my apps arent working and the only app thats working is facetime but its stuck on a gray screen"

-------


Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


Try the Tips at these Apple Support Links:




1 reply
Question marked as Top-ranking reply

Aug 13, 2022 9:03 PM in response to camryn175

camryn175 Said:

"iPhone 13: my phone will not turn off the power button isnt working and all my apps arent working and the only app thats working is facetime but its stuck on a gray screen"

-------


Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


Try the Tips at these Apple Support Links:




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.