You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

camryn175 Author

Level 1

4 points

iphone 13

my phone will not turn off the power button isnt working and all my apps arent working and the only app thats working is facetime but its stuck on a gray screen

iPhone 13, iOS 15

Posted on Aug 13, 2022 8:53 PM

Top-ranking reply

TheLittles

Level 10

195,623 points

Posted on Aug 13, 2022 9:03 PM

camryn175 Said:

"iPhone 13: my phone will not turn off the power button isnt working and all my apps arent working and the only app thats working is facetime but its stuck on a gray screen"

-------

Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support

Try the Tips at these Apple Support Links:

If your iPhone is Stuck on the Apple Logo - Apple Support

If the Screen isn’t Working on your iPhone or iPad - Apple Support

If your iPhone Won't Turn On or is Frozen - Apple Support

If you Need More Help - iPhone - Apple Support

View in context

iphone 13

Similar questions