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camryn175 Author

Level 1

4 points

iphone 13

my phone will not turn off the power button isnt working and all my apps arent working and the only app thats working is facetime but its stuck on a gray screen

iPhone 13, iOS 15

Posted on Aug 13, 2022 8:53 PM

Top-ranking reply

TheLittles

Level 10

195,711 points

Posted on Aug 13, 2022 9:03 PM

camryn175 Said:

"iPhone 13: my phone will not turn off the power button isnt working and all my apps arent working and the only app thats working is facetime but its stuck on a gray screen"

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Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support

Try the Tips at these Apple Support Links:

If your iPhone is Stuck on the Apple Logo - Apple Support

If the Screen isn’t Working on your iPhone or iPad - Apple Support

If your iPhone Won't Turn On or is Frozen - Apple Support

If you Need More Help - iPhone - Apple Support

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iphone 13

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