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switch to new apple id and password without old id and password

sons old ipad we do not have his id or password how do we reset it

iPad 2, iOS 9

Posted on Oct 4, 2020 7:10 PM

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Question marked as Best reply

Posted on Oct 4, 2020 7:15 PM

If you have changed his ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


Or try to recover the mold ID and password.


See if you can recover the ID/password.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            


1 reply
Question marked as Best reply

Oct 4, 2020 7:15 PM in response to nardo1970

If you have changed his ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


Or try to recover the mold ID and password.


See if you can recover the ID/password.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            


switch to new apple id and password without old id and password

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