cleanmymac causing issues...

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Level 1

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cleanmymac causing issues...

Hi - i installed cleanmymac on my late 2015 imac about a month ago, and although it did help me free up some space, i've been having performance issues ever since. tomorrow i will start up from a backup made just before i installed it, but - do i need to uninstall cleanmymac first?

would uninstalling it be sufficient - or do i need to go ahead an start up from a backup? that's what i'm led to believe, that uninstalling won't do the trick by itself - but i'd love to get confirmation. can anyone advise?

thanks!

Posted on Oct 4, 2020 8:44 PM

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Answer 1

Best reply

babowa

Level 9

78,097 points

Oct 4, 2020 9:12 PM in response to Alec Berlin

Since you did have it running for some time and they deleted files (free up space), I would first uninstall it - I believe the app includes an uninstaller - and then reinstall the OS to make sure necessary system components weren't compromised. This may be an overkill, but it's better to be cautious.

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Answer 2

BORg529

Level 4

3,057 points

Oct 4, 2020 9:10 PM in response to Alec Berlin

There are post like yours all the time, and the answer always the same. Get rid of CleanMyMac! MacOS do not need cleaning apps, or anti-virus apps. It will make things worst! Apparently, follow app procedure to remove it. Click links and read:

https://discussions.apple.com/thread/251370955?answerId=252661013022#252661013022

Effective defenses against malware and other threats - Apple Community

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cleanmymac causing issues...

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