iPhone says "SIM not valid" after reset

Question

Level 1

4 points

Hey

I have a problem with my iPhone

I removed the iCloud and I resetting everything

now i update and when I take the SIM card says SIM NOT VALID

[Edited by Moderator]

iPhone XS, iOS 14

Posted on Oct 5, 2020 8:20 AM

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Answer 1

Top-ranking reply

Community Specialist

Hey genti288,

Thank you for using Apple Support Communities!

We see from your post that you're having issues with your SIM card. We are able to help out!

These steps can help:

Take care!

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Answer 2

Level 10

124,823 points

That message means that your phone is carrier locked. You will need to get a sim card from the carrier or ask them to unlock your phone.

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Answer 3

It’s likely that, if the phone worked before you reset it, that it had been hacked to bypass carrier lock.

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